Return and Refund Policy
Last updated: July 15, 2026
Thank you for choosing Telso World. Please read this Return and Refund Policy carefully before purchasing or using Our Service.
Interpretation and Definitions
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Telso World.
- Service refers to the products, subscriptions, software, or services offered by the Company through the Website.
- Website refers to Telso World, accessible from telsoworld.in
- Order means a request by You to purchase the Service from Us.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Our Return and Refund Policy
Due to the nature of the Service provided by the Company (including digital products, software, and custom services), all sales are generally considered final once delivery or access has been provided. However, We want You to be satisfied with Your purchase, and the conditions below explain when a refund may be considered.
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- The Service was not delivered or was inaccessible due to an error caused by the Company.
- The Service delivered is materially different from what was described or agreed upon at the time of purchase.
- A duplicate payment or billing error occurred on Our part.
- You cancel a subscription or order within the applicable cancellation window, if any, as communicated at the time of purchase.
Refund requests must be submitted within 7 days of the original purchase date, unless otherwise agreed in writing by the Company.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Where the Service has already been fully delivered, accessed, downloaded, or used by You.
- Where custom or bespoke work has already commenced or been completed based on Your requirements.
- Where the request is made after the applicable refund window has expired.
- Where You simply change Your mind after receiving access to the Service.
- Third-party fees, transaction charges, or payment gateway charges, which are non-refundable.
How to Request a Refund
To request a refund, please contact Us with Your order details, including the date of purchase, payment reference, and reason for the request. We may ask for additional information to process Your request.
Once received, We will review Your request and notify You of the outcome within a reasonable timeframe, generally within 7-10 business days.
Refund Method
Approved refunds will be processed to the original method of payment used at the time of purchase. Depending on Your bank or payment provider, it may take additional business days for the refunded amount to reflect in Your account.
Cancellations
If Your Service is subscription-based, You may cancel at any time. Cancellation will stop future billing, but no refund will be issued for the current billing period unless required by applicable law or expressly stated otherwise by the Company.
Changes to This Policy
We reserve the right, at Our sole discretion, to modify or replace this Return and Refund Policy at any time. Any changes will be posted on this page, and Your continued use of the Service after such changes constitutes Your acceptance of the revised Policy.
Contact Us
If you have any questions about this Return and Refund Policy, You can contact us:
- By visiting this page on our Website: telsoworld.in
- By phone number: +91-8188997255